Shipping policy

📦 Shipping Policy – Just Imagine

Last updated: [Add today’s date]

Thank you for shopping with Just Imagine. Below you’ll find everything you need to know about our shipping process.

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📍 Shipping Locations

• We currently ship within the United States.

• At this time, we do not offer international shipping.

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⏱️ Order Processing Time

• Orders are processed within 1–3 business days (excluding weekends and holidays).

• Orders placed after business hours, on weekends, or on holidays will begin processing the next business day.

• During sales, holidays, or high-volume drops, processing times may be slightly longer.

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🚚 Shipping Methods & Delivery Times

• Standard Shipping: 3–7 business days once shipped

• Expedited options (if available at checkout): 2–3 business days

Delivery times are estimates and may vary due to carrier delays, weather, or peak seasons.

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💰 Shipping Rates

• Shipping costs are calculated at checkout based on your location, order size, and selected shipping method.

• Any free shipping promotions will be clearly stated on our website or during checkout.

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👟 Sneakers & High-Value Items

• All sneakers and high-value items are carefully packaged and insured.

• Some items may require signature confirmation upon delivery to prevent theft.

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📦 Tracking Information

• Once your order ships, you’ll receive a confirmation email with tracking details.

• Please allow up to 24 hours for tracking information to update.

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❌ Incorrect Address / Returned Packages

• Please ensure your shipping address is accurate at checkout.

• Just Imagine is not responsible for packages sent to incorrect or incomplete addresses.

• Returned packages due to address errors or failed delivery attempts may be subject to additional shipping fees.

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📬 Lost, Stolen, or Damaged Packages

• Just Imagine is not responsible for lost or stolen packages once marked as delivered.

• If your order arrives damaged, contact us within 48 hours of delivery with photos so we can assist you.

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🔄 Order Changes & Cancellations

• Orders cannot be modified or canceled once processing has begun.

• Please double-check your order details before completing checkout.

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📧 Contact Us

If you have any shipping-related questions, please contact us at:

Email: [your email here]

Business Name: Just Imagine

Location: Maplewood Mall – St. Paul, MN