Return Policy

Online Return Policy

At Just Imagine, we want you to be thrilled with your purchase! To ensure a smooth shopping experience, please review our return policy below:

Store Credit Only: We do not offer refunds. Returns will be issued as store credit.

Final Sale Items: The following items are final sale and cannot be returned or exchanged:

- Accessories

- Bodysuits

- Party Dresses

- Lingerie

- Shoes

- All Sale Items

Return Process:

1. Initiate a Return: You must start the return process within 3 days of receiving your product.

2. Contact Us: Email our customer service team at justimagine651@gmail.com with your order number and the reason for your return. Please put return in email subject.

3. Return Shipping: Customers are responsible for return shipping costs.

4. Eligibility Criteria:

   - products must be shipped back to us within 2 weeks after the return process has started.

   - Damaged or items with removed tags will not be eligible for store credit.

5. Store Credit Processing: Once we receive and inspect the returned items, store credit will be processed promptly.

Important: To maximize your satisfaction, please review product descriptions and size charts before your purchase.

Thank you for choosing Just Imagine! We look forward to helping you find items you’ll love.